Overview of Job
The Performance Coach will be devoted to collaboratively assessing and coaching the agent performance in order to meet key metrics. This is executed by reviewing recorded calls and data monitoring. New skills are taught in order to enable the achievement of all key metrics. The PC would be responsible for the quality and effectiveness of their coaching as measured by achievement of the Clients’ key metrics.
• Performance Coach is assigned a specific client(s) that ...
Respond to phone inquiries and simultaneously perform accurate and efficient data entry regarding the inquiries.
Address caller concerns.
Direct caller questions to the appropriate resources.
Pro-actively up-sell products and services.
Enter all related information into the computer database.
Take customer complaints and effectively resolve issues escalating as appropriate.
High School graduate or (GED) equivalent.
Customer service experience.
AXM Logistics provides Transportation and Language Services Nationwide for Non-Emergency Patients. We are currently seeking a Logistics Dispatcher at our Atlanta office.
-Assign trips to vendors
-Sending emails to clients
-Input new assignments into the database
-Locate transportation companies,interpreters and translators.
- Associate or undergraduate preferred; Any major most relevant to Business Administration, ...
Feb 26 -
eBay Classifieds hosts a number of vacancies for customer service jobs in Atlanta, such as part-time assistant jobs, general customer services jobs, office clerk positions, carpet cleaning jobs, call centre jobs, sign language jobs and customer advisor jobs, among others. Perhaps you are looking to work as a receptionist in your local area and you are searching online for job vacancies. If you find a job which you feel is suited to your level of experience and qualifications then you should consider contacting the advertiser by clicking on the reply button on the ad page. Additionally, you may wish to phone or e-mail the advertiser directly.