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  1. Application Support Analyst 9979

    W2 CONTRACT POSITION The 2nd Tier Application Support Analyst is a point of escalation for the Product Specialists and Product Consultants for complex application specific issues. This position serves as liaison between Client Services and the Development Group, responsible for validation and escalation of reported and unreported product issues, and enhancements. The 2nd Tier Application Support Analyst serves as a technical and application knowledge source and participates in the technical ...

  2. Deskside Support /Specialist

      Deskside Support /Specialist Location: Atlanta, Ga Duration: 12+Months General Responnsibilities Georgia Regents University is in the process of consolidating 3 Active Directory Environments. The technical processes to migrate workstations to the new target domain have been developed. These processes need to be executed in an orderly fashion while maintaining continuity of the operating environment for our users. This position will provide technical services in the area of workstation setup, ...

  3. Application Support Analyst

    We are seeking individuals capable of supporting complex applications. No travel, but must be able to work flexible hours as needed; including night shifts for 1 week / month. The position is responsible for day-to-day production management of proprietary workflow and data transformation software used to produce and control high-volume electronic document creation, archive, delivery, and related on-line services. Candidate should have experience with high-volume batch data processing, application ...

  4. Technical Support Representative

    Provide technical product support to customers on a variety of issues. Identify, analyze, research, and resolve complex software problems. Respond to telephone calls, e-mail, and requests using excellent communication skills. Document, track, and monitor issues to ensure resolution within our service level agreements. Rely on experience, instructions, and guidelines to perform the function of the job. Work both independently and under immediate supervision, using keen judgment when needed. Primary ...

  5. Customer Support- Ethernet - IT/Networking/Hardware (Contract)

    Outstanding Contract Opportunity!   Our client is looking for individuals to support the roll out of Ethernet access to cell sites nationwide in support of their mobility network. Roles & Responsibilities: Order and track Ethernet Circuits which are complex and require a high degree of accuracy and quality Create orders Meticulously report on orders issued, order tracking and issue trouble tickets and work with IT Teams for resolution Assigned other customer related assignments as needed ...

  6. Part-Time Online Customer Support

    This is the perfect entry-level opportunity for a recent college graduate seeking the opportunity to get into a fast-growing company and advance rapidly. We are a young, expanding sports technology software business located in Roswell, GA seeking talented, ambitious Customer Support professional(s) that can learn and grow. This 1099 contract position includes basic training, flexible hours (including some nights and weekends) and a great front-line introduction to the business. To be clear, we are an ...

  7. Great QA Quality Assurance + Technical Support + Product Manager Role

    This is a direct hire permanent position (salary+benefits) with a well established small business in Midtown Atlanta (near Virginia Heights) that is enjoying considerable growth. As a result, they are presently adding several members to their team. One of their current needs is a Jr/Mid QA Engineer with a mix of skills. This person should have 1 - 4 years of "direct hands on software QA experience" and also an excellent mix of the following: -Strong communications skills and a keen ability to ...

  8. Systems Support Administrator

     JOB SUMMARY: Having a job, a career, a passion is fantastic, a dream come true.  But would you agree that a major challenge of working is getting TO work?  Too many cars, congested freeways, under-serving public transportation, and a lack of information to help us figure out how to get where we want to go faster, easier, cheaper are all problems looking for solutions.   Want to be part of the solution?   Intelligent transportation is one of the fastest growing industries today, and Cubic ...

  9. Technical Support Engineer, Video

    We have a Contract position for "Technical Support Engineer, Video" with one of our direct clients in Atlanta, Georgia for initial contract duration of  12+ months. No third party candidates considered for this position. US citizens and all those authorized to work in the US are encouraged to apply. Job Description:  The Technical Services Office (TSO) Agent is a member of the Client Video Network Operations team. He/she will be responsible for escalated NOC incidents and problem management ...

  10. Deskside Support

    CDI Corporation is searching for a Deskside Support Specialist for a contract position in Atlanta.    Job Description (Posting). Role/Responsibility: • Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required ...

  11. Network Support Specialist

    Summary: The Network Support Specialist will work with the Network Support Analyst and they are responsible for coordinating and performing the districts networking design, configuration and support needs. He/she will work under the general supervision of the APS Network Infrastructure Manager and IT Director who have overall responsibility for the group.   Scope of Work/Key Responsibilities: Advance knowledge and understanding of network routing/switching and security. Proficiency in ...

  12. Linux Support Engineer

    Execusource is currently seeking a Linux Support Engineer for one of our clients in the Atlanta area. In this role, you will be responsible for supporting Linux based infrastructure and applications. You must also be able to effectively troubleshoot customer issues while maintaining a high level of service. This is a 2nd shift position (1:30pm - 12am). Schedule will be Saturday - Tuesday. $70,000/year. Annual bonus + full benefits offered.   Requirements: 4+ years experience supporting ...

  13. Help Desk - HelpDesk - Service Desk - Technical Support Analyst

    JOB RESPONSIBILITIES: Act as a single point of contact for phone calls emails and Chat regarding IT issues and queries Receiving, logging and managing calls from internal staff via telephone email and chat 1st and 2nd line support - troubleshooting of IT related problems from software to hardware, such as Smart Phones, Laptops, PCs, Wireless Routers and Printers Troubleshoot basic network issues Escalate unresolved calls to the infrastructure support team Log all calls in the Service Desk ...

  14. Sales Administrator / Support - Norcross, GA

      Our client is a fast growing company in the services industry.  They are looking for a sales administrator to join their team in Norcross.  In this role, you will be supporting our sales team as well as interacting with new clients. We are looking for dynamic people that are self-motivating and can work in a high transaction environment.  The ideal person will have no problem juggling multiple tasks, while paying attention to details.  This is a great opportunity to join a smaller company that is ...